The TravelWild Expeditions staff is a team of professionals with more than 100 years of combined experience in the adventure travel business. Our primary goal is to serve you—our client—by helping you select from the many expedition cruise options available. When you call us, you will speak with someone who is knowledgeable, helpful and an expert on the area you wish to visit. We are lucky to have such an experienced, capable staff and we hope you will have a chance to work with some of them when choosing and planning your Arctic or Antarctic cruise!
TravelWild Staff Members
Julia Wright joined TravelWild in early 2015 as its Director of Sales and Business Development. She comes to our organization by way of G Adventures where she worked in several sales and customer service positions, eventually becoming the Sales Manager of their cruise products. Julia discovered her self-described “passion for the ice” after landing a trip to Antarctica, quite by chance. With a focus on customer service—and a love of traveling to remote nature destinations—she makes it a priority to help travelers find the best trip available to suit their individual interests and passion. More than anything, she enjoys hearing the stories our clients share when they return from their adventures! Beyond travel, Julia has a love of yoga and has been known to practice on ships' decks from Antarctica to the Arctic.
If you've traveled with us or called about one of our trips, you've undoubtedly spoken with Jenny Snowden, our Tour Registrar. Jenny joined us in early 2014 and her exceptional customer service skills made an immediate and positive impact. As Tour Registrar, she assists clients in a number of ways as they prepare for their trip—ensuring they have all the necessary documents and paperwork completed, handling billing and payments, advising clients on travel insurance and helping them purchase policies, and acting as a liaison with our many ship operators. In addition to working with clients and suppliers, Jenny uses her background in editing and graphic design to maintain TravelWild's website.
Rick has been with TravelWild Expeditions since 1994 and is the General Manager. He manages the company’s business affairs and helps give shape to TravelWild’s overall direction. While most of his time is spent working “behind the scenes,” he has traveled extensively, including voyages aboard several ships in Spitsbergen, Greenland, Arctic Canada, Antarctica, South Georgia and the Falkland Islands. He has been known to occasionally drive Zodiacs on expeditions and always enjoys the opportunity to travel with clients and learn firsthand about their travel experiences.
Joe Van Os
Joe is perhaps best-known as the Director of Joseph Van Os Photo Safaris—an international nature and wildlife photography tour company. While that company bears his name, he is, in fact, equally involved with the development and management of TravelWild Expeditions. In fact, TravelWild was originally called Joseph Van Os Nature Tours and later changed to TravelWild to avoid confusion. Joe is a consummate naturalist who has traveled extensively for the past few decades to view and photograph wildlife in remote areas throughout the world. His polar travels have taken him to Antarctica, South Georgia, the Falkland Islands, Greenland, Iceland and Spitsbergen. Other adventures have taken him to every continent to search for wildlife and photo opportunities.
Deborah is our resident expert on information you’ll need to know before your cruise begins—as well as important information about your trip itself. Since joining TravelWild in 1995, she has researched destinations and worked closely with our suppliers and trip leaders to assemble and present valuable, up-to-date practical information to aid our clients in preparing for trips. She also manages many of our company's trips and has traveled throughout the world.
Shelly enjoys learning about the beauty and diversity of our world. Having traveled extensively as a child, she lived in the Caribbean, South America and Australia, and has also been to Europe and many other places that she has no recollection of from childhood. Her parents were midwesterners with adventure in mind as they moved around the globe. Later, she studied anthropology and international relations in college and now hopes that our connections to our one world will create a more peaceful future. She also enjoys working with clients and and loves to put on her running shoes during her lunch break.
Hedy has been a part of the TravelWild Expeditions team since 1996. In addition to developing worldwide tours and cruises, Hedy's responsibilities include assisting clients who are looking for a cruise to Arctic Canada & Greenland, bringing her experience in the industry and knowledge of travel to our clients. An avid traveler, she counts circumnavigating spectacular Baffin Island on the Kapitan Khlebnikov as a particularly memorable recent highlight.